The AI Cloud for Contact Centers
Artificial Intelligence • Contact Center • Customer Experience • Digital Transformation • Call Centers
201 - 500
May 4
The AI Cloud for Contact Centers
Artificial Intelligence • Contact Center • Customer Experience • Digital Transformation • Call Centers
201 - 500
• Use modeling to develop a deep understanding of how our product provides value to our customers, and to identify and quantify opportunities for creating additional value • Collaborate with Product and Tech teams to evaluate the effectiveness of current features, and identify new opportunities • Work with a broader team of researchers, engineers, product managers, and customer-facing groups • Develop experimental designs to answer questions, and perform analysis of the results • Apply causal inference approaches to maximize the data we have on hand
• Ability to present data science results and recommendations to cross-functional teams • Expertise in modern statistics/data science/machine learning • Expertise in a statistical programming language (we use Python and R internally) and data access tools (e.g., SQL)
• Competitive compensation • Stock options • Healthcare for the family group • Wellness perks • Mac equipment • Learning & development stipend • 3 weeks of vacation • English lessons
Apply Now