Strategic Account Manager

May 18

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BioDigital

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Powering the world's understanding of the human body

3D biomedical visualization • anatomy and the human body • 3d animation • augmented reality • health information technology

11 - 50

💰 Seed Round on 2014-04

Description

• Own and manage a book of accounts with revenue growth and retention targets • Drive stickiness and help customers realize value from using BioDigital technology in their workflows • Design, implement, and execute against strategic account management plans for key accounts, across multiple brands and functional groups • Constantly look for new opportunities to incorporate BioDigital’s software throughout the organization - new brands, departments, campaigns, conferences, etc. • Build value-based relationships with key executive level decision makers by leveraging existing client relationships and building new ones • Be an ambassador for BioDigital’s brand to senior leadership within key accounts, at conferences, and other industry channels • Quarterback assigned accounts. Own the overall success of the account and bring in specialists to run specific work streams, including the Account Executive, Integration Engineer, Product Manager, Science Lead, and the Training/Onboarding team as required • Coordinate with the content, product, and customer success teams to ensure successful delivery and launch of customer integrations • Create and review analytics reports with clients and translate them into compelling account growth plans that deliver upsell, renewal, and expansion revenue

Requirements

• 3-5 years experience in a strategic enterprise account manager or enterprise sales role • Strategic thinker with demonstrated ability to create account management plans and build trusted relationships throughout strategic accounts, including with senior leadership • Strong sales acumen to understand the customer’s objectives and sell to a broad set of customer stakeholders • Demonstrate ability to close upsell deals and achieve account growth targets • Inquisitive by nature and interested in uncovering issues to identify business opportunities • Detail oriented and committed to high quality deliverables • Excellent communication and interpersonal skills • Creative problem-solving attitude • Demonstrate ability to lead teams to achieve goals without positional authority • Experience working with B2B SaaS products and/or medical device or pharmaceutical companies preferred

Benefits

• The actual offer may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.