E-Commerce Business Analyst

February 17

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Brilliant Earth

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Brilliant Earth is a jewelry company that specializes in engagement rings, wedding rings, and various types of diamond and gemstone jewelry. They emphasize responsible sourcing and sustainability in their offerings, providing customers with options including lab-grown diamonds. With a strong online presence, customers can enjoy virtual appointments and shop conveniently across a wide range of styles and designs. Brilliant Earth also focuses on customer care, offering various services like free returns and lifetime warranties.

Ecommerce • Fine Jewelry • Social Responsibility • Ethical Sourcing • Luxury Goods

501 - 1000 employees

Founded 2005

👥 B2C

🛍️ eCommerce

🛒 Retail

📋 Description

• Brilliant Earth is hiring a hands-on Ecommerce Business Analyst. • Key role in automating and building processes for scalability and growth. • Responsible for developing quantitative analyses to drive business decisions. • Create workflows and customize reports, searches, and forms. • Communicate directly with internal teams and contracted developers. • Drive and QA automation projects to streamline operational processes. • Analyze and optimize business workflows. • Own and maintain integrations for various MarTech solutions. • Develop and update Process Flows and documentation. • Create and execute test plans for solution functionality and quality. • Lead project scoping, scheduling, and execution.

🎯 Requirements

• 3+ years of experience in business analysis, ideally in e-commerce, retail, or technology. • A BA degree (or equivalent experience) is preferred. • Strong understanding of Ecommerce (Shopify preferred) and business operations. • Experience with NetSuite ERP and Salesforce CRM software and integrations preferred. • Background in quantitative analysis or retail operations is a plus. • Strong verbal and written communication skills. • Detail-oriented and highly organized. • Strong project management skills. • Ability to manage multiple priorities in a fast-paced environment. • A collaborative team player with a proactive, solution-oriented mindset.

🏖️ Benefits

• Career Growth. • Diverse, mission-minded team. • Lifestyle Spending Account. • Continued Education. • Employee Discounts. • Mental Wellness Perks. • Giving Back and Volunteer Opportunities. • Medical, Dental, and Vision. • 401k match. • Open PTO Policy. • Parental Leave. • Disability and Life insurance. • Pre-Tax Commuter Benefits.