Senior Risk Investigator - Card Fraud

May 4

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Mercury logo

Mercury

Banking for startups: mercury.com

201 - 500

Description

• Perform high quality reviews of transaction monitoring alerts • Create new loss mitigation rules and identify fraud trends • Understand customer card usage and shape policies, processes, and tools • Collaborate with Disputes and Customer Support teams • Work directly with Risk Strategy, Product, and Engineering • Document current processes and drive enhancements for efficiency

Requirements

• 4+ years of experience monitoring and mitigating card fraud in a high-paced, FinTech environment • Familiarity with MasterCard Fraud Center or similar fraud management tools such as Accertify, Falcon, etc. • Highly motivated self-starter comfortable working under minimal supervision • Ability to modify SQL queries for deeper investigations • Passion for problem solving and process efficiency • Willingness to work flexible hours for business-critical situations

Benefits

• Base salary, equity (stock options), and benefits • Highly competitive salary and equity ranges • New hire offers based on experience, expertise, geographic location, and internal pay equity relative to peers

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