Reverence Care
Reverence Care is a company that provides comprehensive scheduling services for home care providers. By offering both 'out of hours' and daytime coverage, Reverence helps eliminate operational pain points, reduce burnout for schedulers and staff, and enable cost-effective growth for organizations. The company specializes in seamlessly integrating with existing workforce management platforms to support staffing operations and improve overall effectiveness. Reverence's solutions are particularly beneficial for organizations looking to manage growth without the need to expand internal staff prematurely. The company focuses on reducing churn, particularly in staffing roles, and ensures that organizations maintain operational stability even when key personnel leave. Reverence partners with organizations to enhance their staffing capabilities while prioritizing strategic operations and client relationships.
Scheduling Operations Associate - Part-Time Contract
May 22, 2024
Reverence Care
Reverence Care is a company that provides comprehensive scheduling services for home care providers. By offering both 'out of hours' and daytime coverage, Reverence helps eliminate operational pain points, reduce burnout for schedulers and staff, and enable cost-effective growth for organizations. The company specializes in seamlessly integrating with existing workforce management platforms to support staffing operations and improve overall effectiveness. Reverence's solutions are particularly beneficial for organizations looking to manage growth without the need to expand internal staff prematurely. The company focuses on reducing churn, particularly in staffing roles, and ensures that organizations maintain operational stability even when key personnel leave. Reverence partners with organizations to enhance their staffing capabilities while prioritizing strategic operations and client relationships.
📋 Description
• Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need • Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness • Use technology and services to enable healthcare provider groups to improve staffing operations • Interact directly with clients, caregivers and patients to handle client related matters
🎯 Requirements
• Some customer service experience • Highly organized with attention to detail • Ability to quickly work in multiple technology platforms simultaneously • Proactive problem solver and able to handle difficult situations or customers • Effective communication skills with clients, patients, caregivers and families • Previous experience as a health care scheduler is a plus • 1-2 years customer service, hospitality or retail experience preferred • Fluency in Spanish is a plus
🏖️ Benefits
• Fully remote 6-month contract role • Part-time contract roles (approximately 20 hours per week) • Prioritizing hiring people with Saturday and Sunday availability • Saturday and Sunday shifts between 4 and 8 hours
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