Retail Specialist- Reporting & Accounting

May 4

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Sunnova Energy logo

Sunnova Energy

Powering Energy Independence™

501 - 1000

Description

• Design and execute reporting dashboards in SalesForce and other reporting software • Distribute reporting for internal and external partners, dealers, etc. • Work closely with Sunnova’s Accounting department regarding dealer costs and payment schedules • Work closely with Lead Management team to execute Program Fees to dealers, and reporting to internal stakeholders • Manage the program commission payout schedule, including recordkeeping of systems with paid out commissions. • Work with our internal IT department to resolve any inefficiencies and provide suggestions for process improvements • Consolidate data from various vendors and turn into digestible reporting with clear action items and takeaways • Ensure we maintain compliance with partners regarding licensing and/or insurance documents • Execute and manage reporting for all marketing mediums, delivering reporting on lead generation sources and key marketing metrics • Work closely with the Marketing Manager, Retail Partnerships to manage landing pages, lead routing, and event materials • Assist with onboarding new partners and/or individual reps to Retail Program • Provide recommendations to increase sales conversion and reduce cancellations based on various data sources including sales and conversion metrics, consumer survey data, and dealer feedback • Enhance internal processes by increasing automation and speed to scale • Review and analyze NPS survey responses to provide strategic recommendations for resolving pain points in customer experience

Requirements

• Bachelor's degree with emphasis on marketing or business • 3+ years of marketing or business experience • Strong analytical skills • Strong knowledge of Excel • Strong knowledge of SalesForce reporting and dashboards • Excellent project management and organizational skills

Benefits

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. • Competitive compensation & annual bonus • Paid time off, including 10 holidays and Paid Parental Leave • Cell phone allowance for many roles • Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider • Complimentary garage parking in Houston

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