Customer Success Manager - Law Schools
October 17
Description
• Build and maintain strong relationships with law school partners, providing expert guidance on career center operations and law recruitment processes. • Support law schools in ABA/NALP reporting and ensure partners are on track with OCI and recruitment timelines. • Lead webinars, 1:1 sessions, and create engaging content to enhance product knowledge and partner success. • Proactively monitor partner health and ensure optimal product usage and satisfaction.
Requirements
• Familiarity with law school career centers, ABA/NALP reporting, law recruitment timelines, and On-Campus Interviews (OCI). • Experience in customer success, account management, or career services support. • Strong presentation, relationship management, and content creation skills.
Benefits
• Competitive salary • Generous PTO policy • Full benefits, including 401(k) • Regular team happy hours and activities • Remote work flexibility
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