Senior Software Engineer - Channels & Handoffs

Yesterday

Apply Now

Receive Emails with Similar Jobs

Ada

WebsiteLinkedInAll Job Openings

Machine Learning • Customer Happiness • Artificial Intelligence • Customer Support • Chatbots

201 - 500

Description

• As a Senior Software Engineer on our Channels and handoffs team, you will work with internal and external stakeholders to iteratively build a platform layer that allows us to integrate with customer success platforms and digital channels. • Execute on our ambitious product roadmap • Provide your perspective and ideas to help level up our current development practices • Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new • Ensure that the team is providing the best AI Agent platform experience to our internal developers and external partners • Participate in an on-call rotation for the services the team owns, triaging and addressing production issues

Requirements

• 5+ years of experience as a Backend/Full Stack Developer • Proficient with backend technologies (Python and Node.js, TypeScript is an asset) • Understanding of databases such as MongoDB, PostgreSQL, ElasticSearch and in-memory stores such as Redis • Experience with 3rd party LLMs, such as GPT, Azure, Anthropic etc. • Experience deploying code and strong developer operations • Commitment to personal growth and continued learning • Drive and willingness to make the people around you better • Self-starter, problem solver and strong communicator • Experience working with public APIs to build reliable third-party integrations