Account Operations Specialist - SE Region

September 17

Apply Now

Receive Emails with Similar Jobs

Adaptive Biotechnologies Corp.

WebsiteLinkedInAll Job Openings

Every immune system has a story to tell; the key is knowing how to listen.

Biotechnology • Research • Diagnostic • Therapeutics

501 - 1000

💰 $125M Post-IPO Debt on 2022-09

Description

• As an Account Operations Specialist, you will be supporting the company’s clinical product clonoSEQ. • You will partner with Adaptive Biotechnologies Account Operations Leads, Clinical Services and Field Based Teams to ensure our clinicians and their patients have an exceptional experience. • This position will be supporting the Southeast Region, including Virginia, West Virginia, Tennessee, North/South Carolina, Mississippi, Alabama, Florida, Puerto Rico. • Shift hours will be 8:30AM - 5:00PM East Coast hours.

Requirements

• Bachelor’s degree + 2 years of related experience • 1-2 years prior Client Services or Customer Training/Support experience is strongly preferred. • Proactive approach to work; strong personal drive and desire for feedback. • Strong customer and patient focus with a clear understanding of HIPAA requirements. • Must have strong analytical and planning skills with keen attention to detail and meticulous data entry skills. • Effective project collaborator able to work autonomously to advance the team toward agreed-upon goals. • Strong interpersonal and organizational skills with excellent listening, oral and written communication skills.

Benefits

• equity grant • bonus eligible