Senior Technical Writer

3 days ago

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Cloud Security • SaaS Security • SaaS Compliance • SSPM • SaaS Security Management

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💰 Series C on 2022-12

Description

• Join a team to create product support documentation for a SaaS security application. • Make documentation integral to user experience. • Collaborate with development teams in a dynamic environment, writing docs-as-code.

Requirements

• Bachelor’s degree in English, Communications, Information Technology, Computer Science or a similar field, preferred • 5+ years experience in a Tech Writer position • 2+ years experience writing for SaaS products • 2+ years experience documenting APIs and SDKs • 2+ years experience writing docs-as-code (using Github) • Previous experience with SaaS security, preferred • Experience writing in markdown in an IDE like Visual Studio • Experience using a static site generator like Hugo or Docusaurus to generate a documentation site • Experience with publishing docs with DevOps CI/CD pipeline tools like CircleCI • High editorial standards • Experience and a background in information architecture • Have a portfolio with relevant writing samples • Self-motivated and enjoy working both independently and collaboratively • Ability to curate content from complex technical documentation into simple concepts that are easy to understand for end-users • Ability to work on multiple projects simultaneously under tight deadlines

Benefits

• Working remotely • New hire home office / computer equipment stipend • Generous paid time off • Paid company holidays • Paid floating holidays • Paid parental leave • Paid sick time • Paid family leave for applicable states • Health insurance - medical, dental, and vision with HSA option • LifeWorks Employee Assistance Program • Company-provided life insurance, AD&D, STD/LTD and additional supplemental life insurance options • 401(k) and Roth retirement saving accounts • Monthly wellness benefit reimbursement