Implementation Analyst

🕒 May 21

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Aveni

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

💸 Finance

☁️ SaaS

Artificial Intelligence • Finance • SaaS

<Aveni> is a technology company that builds NLP-powered, compliance-focused AI solutions for the financial services industry. It offers products such as Aveni Assist (an AI meeting assistant that automates adviser admin, CRM updates and report generation), Aveni Detect (automated QA, risk and vulnerability detection across customer interactions) and FinLLM (a finance-specific language model). Aveni provides ready-to-deploy and bespoke/co-developed AI for SMEs, mid-sized firms and enterprises, emphasizing data security, traceability and regulatory/compliance monitoring (Consumer Duty) to improve adviser productivity and quality assurance.

📋 Description

• Working closely with clients to understand strategic objectives, operational challenges and implementation requirements • Translating client needs into clearly defined deliverables for engineering and product teams • Supporting implementation planning, including milestones, timelines and stakeholder updates • Acting as a key point of contact throughout the client implementation lifecycle • Managing and triaging technical issues, feedback and readiness activities during deployment • Supporting testing and quality assurance activities to ensure successful solution delivery • Providing post-implementation support during agreed support periods and peak delivery phases • Collaborating cross-functionally with Product, Engineering, Account Management and Customer teams to ensure successful outcomes

🎯 Requirements

• Proven experience in technical analysis, software implementation, solution consulting or similar roles • Strong organisational skills with the ability to manage multiple project tasks effectively • Excellent written and verbal communication skills • Strong technical proficiency and analytical problem-solving ability • A proactive, dependable and self-starting mindset • Comfortable working directly with clients in fast-paced delivery environments • Experience supporting software implementations and deployments • Interest in AI, machine learning and emerging technologies • Interest in financial services and fintech • Previous experience working within financial services (Nice to Have) • Experience managing client relationships and stakeholder communications (Nice to Have) • Exposure to testing, QA or implementation planning activities (Nice to Have)

🏖️ Benefits

• Remote-first working across the UK • Work abroad policy • Co-working spaces available • 34 days holiday (including flexible bank holidays) and your birthday off • Company-wide off-sites • Optional Personal Development Plan • Flexible benefits platform • Protection essentials including Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution with optional increased contributions) • Private health and dental care • Potential share options • Enhanced family leave