Principal Content Strategist

4 days ago

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Allstate Northern Ireland

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Software Development Services • Business Process Outsourcing Solutions • Infrastructure Services • Business Process Management • Managed Services

1001 - 5000

Description

• Define and drive the necessary tactics to build a scalable knowledge management approach for all phases of the content lifecycle across internal organizations • Provide content experience design leadership, standards and frameworks, and content governance models • Use broad knowledge of information architecture principles to deploy strategies for logical, scalable, and connected experiences • Design and develop conversational design experiences and improve processes for generative AI-driven content development and delivery across multiple platforms • Craft user-interface text and in-product messaging that meet internal standards and guide employees to be successful • Collaborate as an equal thought partner with Engineering, Product, and Business to roll out complex, cross-organizational content initiatives • Mentor other content designers and guide teams to use a holistic approach • Drive collaboration efforts across the ecosystem of internal content creators within Autodesk

Requirements

• 8+ years of experience developing high-quality, in-product content experiences and knowledge management strategies for software applications and teams • Broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure • Proven experience in partnering with cross-functional partners to enable and execute large, complex initiatives • Demonstrated ability to align big-picture design thinking with business goals to provide teams with frameworks and guidelines for successful execution • Demonstrated experience in visual storytelling, with exceptional communication and presentation skills • Portfolio that demonstrates expertise with knowledge-centered service, data-driven decision making, and the design, strategy and management of content • Ability to thrive and create clarity when project requirements are agile, and rapidly and constantly evolving

Benefits

• From health and financial benefits to time away and everyday wellness, • we give Autodeskers the best, so they can do their best work.