Bitsight
Cyber Risk Management • Third Party Risk Management • Security Performance • Continuous Monitoring • Cyber Insurance Underwriting
501 - 1000
Customer Success Manager
November 6
Bitsight
Cyber Risk Management • Third Party Risk Management • Security Performance • Continuous Monitoring • Cyber Insurance Underwriting
501 - 1000
Description
• Ensure high levels of customer satisfaction • Drive adoption and expand use of BitSight products • Work closely with sales to identify up-sell opportunities • Manage customer programs and resolve issues • Provide continuous improvements to customer satisfaction
Requirements
• 5-15 years of post-sales/pre-sales experience • Proven track record in Customer Success • Ability to troubleshoot and solve customer issues independently • Strong verbal, written, and interpersonal skills • Excellent planning and organizational skills • Security or risk management experience preferred • Consulting background strongly encouraged • Occasional travel required
Benefits
• Best in class benefits • Opportunities to fulfill your professional goals • Energy devoted to nurturing an inclusive culture
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