Director of Product Design

4 hours ago

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Booksy

WebsiteLinkedInAll Job Openings

Smart Scheduling • Personal Care Industry • mobile apps • marketplaces • software development

51 - 200

💰 $70M Series C on 2021-01

Description

• Booksy connects beauty, wellness and health professionals with local customers. • Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. • Consumers love Booksy, with a 4.9+ app rating. • You’ll make a direct impact every day helping our providers grow their businesses. • We have ambitious goals and overcome obstacles with tenacity. • We are looking for a Director of Product Design who will shape the future of customer interactions. • This role is key in defining and implementing UX strategy. • You will lead the design team in executing projects with speed and agility. • This is a critical leadership role that will influence overall business strategy. • The role is remote, with occasional travel involved and preferably based in the UK, Spain, Portugal or Poland.

Requirements

• Product/UX design experience with increasing scope and complexity. • Experience with a diverse suite of digital products, ideally including both consumer and SaaS/B2B products. Credibility and experience gained bringing multiple products to market. • Customer focused mindset backed up with a toolkit to work back from customers. • Well established product design craft expertise and proficiency in using design tools and methodologies to enhance product development. • Ability to communicate clearly and impactfully across all organizational levels, particularly using the language of design to inspire, align and deliver impact. • Operational excellence and discipline - experience of setting up and scaling agile product development processes involving KPIs ownership, progress monitoring, continuous improvement, and rapid iteration. • Pragmatic with speed over perfection mindset. • Data and evidence based approach - comfortable with data, able to analyze and draw conclusions and guide teams in making informed, evidence-based decisions. • High comfort with ambiguity and frequent change. Ability to navigate from ambiguity to clarity, drawing upon expertise and design process to create structure. • Leadership skills and track record of leading, building and developing high performance teams. • Comfort and experience of moving between strategy work, thinking big and framing designs in the context of the broader customer experience and long term vision and getting hands on and deep into the details. • Ability to work closely, build trust and alliances across stakeholders, domains and functions within and outside product development. • Self-starter comfortable working independently with minimum steering or supervision. Ability to proactively plan ahead, look around corners, and define the next step.

Benefits

• The opportunity to be part of something big - the world’s fastest growing beauty marketplace. • Flexible working hours and opportunity to work remotely within your country. • Work in a welcoming team which is always ready to help. • Opportunity to develop in an international environment - we have teams in 6 countries. • Additional benefits that might differ depending on the location.