IT Director - Business Contact Center
4 days ago
Description
• Designing, developing, and managing front-end systems for Pre-ordering and Ordering • Lead a new team of software developers, testers, and support personnel • Manage operational and program level budgets, communications across teams • Leverage technological advances to provide innovative solutions
Requirements
• Bachelor’s Degree in Computer Science/ Fiber and POTS technology or equivalent • 10+ years of experience in leading Business pre-sales and sales solutions, preferably 5+ years in telecom domain • Extensive experience in telecom solutions, system stacks, and operational needs • Experience in leading large programs spanning technology, business operations and customer life cycle • Strong communication skills and collaborative team builder
Benefits
• Competitive medical, dental, vision, and life insurance • Employee assistance program • 401K plan with company match • Host of voluntary benefits
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