Partner Success Director

December 14

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CaptivateIQ

WebsiteLinkedInAll Job Openings

Software • Sales Commissions • SaaS • Internet • Payroll

201 - 500 employees

Founded 2017

💸 Finance

🏢 Enterprise

💰 $100M Series C on 2022-01

Description

• CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. • We help revenue teams automate processes, hit revenue targets, and adapt with business change, ultimately driving efficient growth. • With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. • As the Partner Success Director, you will play a critical role in building the partner success function from the ground up. • It will require somebody with a builder mentality who is willing to roll up their sleeves and manage both tactical and strategic priorities. • You will be responsible for the overall partner experience, including developing the partner enablement framework, establishing performance metrics, managing partner escalations, and acting as the voice of the partner within the organization.

Requirements

• 8+ years of related experience in partner success, partner management or a related field • Sales Performance Management (SPM) experience is preferred • Proven experience in building and scaling partner success or partner enablement as a new function with autonomy and accountability • Ability to lead cross-functional teams and drive accountability across internal and external stakeholders • Understanding of partner business models and their enablement needs, including partners that build products, deliver services and resell software • Strong experience in escalation management and resolving complex partner issues • Desire and ability to develop high-level strategies and roll up sleeves to implement them. • Excellent interpersonal and communication skills for effective collaboration with both internal teams and external partners • Self-motivated, proactive team player who can make quick decisions and thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders • Senior-level critical thinking, program management, and execution skills • Minimal travel

Benefits

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents • Flexible vacation days and quarterly mental health days so you can recharge • Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal) • One time work from home stipend & annual stipends for professional development and caretaking • Virtual team lunches to keep you connected • (US-ONLY) 401k plan to participate in and save towards the future • Newest Apple products to help you do your best work • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent