Escalation Response Specialist - III
Yesterday
🇺🇸 United States – Remote
💵 $19 - $33 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔙 Backend Engineer
🚫👨🎓 No degree required
Description
• Responds to complaints and escalations from members or providers. • Handles escalations, providing feedback to leadership regarding member and/or provider issues. • Provides timely and appropriate resolutions to escalated issues received from various communication channels.
Requirements
• Requires a High School diploma or GED. • Requires 2 - 4 years of related experience. • May require vocational or technical education in addition to prior work experience.
Benefits
• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules
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