Ceros
content marketing • brand publishing • brand communication • digital design • interactive content
Growth Account Manager
November 28
Ceros
content marketing • brand publishing • brand communication • digital design • interactive content
Description
• We are looking for a Growth Account Manager who is passionate about helping clients unlock value quickly and strategically within a 5-week trial period. • This is not a typical account management role — it’s about driving immediate product adoption, guiding clients toward success, and helping them see the value of Ceros right away. • The primary focus is on onboarding new teams, offering tailored training and guidance, and ensuring clients are set up for long-term success. • Once the trial period concludes, clients will transition to a long-term Customer Success Manager. • You’ll work closely with Account Executives to identify and capitalize on expansion opportunities while helping customers discover the full potential of the Ceros platform.
Requirements
• 3+ years of experience in enterprise customer success/account management, preferably in a SaaS environment. • Experience with the Adobe Suite (or similar design tools). • Proven track record of quickly driving product adoption and fostering client success within a trial period or early stages of the customer lifecycle. • Strong understanding of digital marketing and content strategy, with the ability to guide clients through basic design principles and interactive content creation. • Familiarity with the marketing landscape, including typical pain points, campaign planning cycles, and objectives. • Strong communication skills with the ability to facilitate creative strategy sessions and provide tactical support to customers. • Analytical and project-oriented mindset with a passion for solving problems creatively and driving measurable results. • Versatile and adaptable, able to seamlessly switch between roles as a strategic thinker, seller, product expert, and educator to meet the unique needs of each client and drive immediate value.
Benefits
• Stock options • Premium health insurance* • 401K matching* • 16-weeks paid parental leave for primary caregiver • Flexible vacation days • Paid Sick days • Stipend for your home office setup • Excellent gear (Macbook Air, external monitor, etc.) • Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another • Unlimited access to co-working spaces around the globe • *Varies based on location
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