Analyst - Measurement Project Success

3 days ago

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Cint

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Software services • Insight technology • Panel monetization • insights exchange platform • Research sample

1001 - 5000

💰 $13M Series B on 2010-09

Description

• Support clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations and best practices for Cint’s suite of Measurement products • Develop and maintain an up-to-date understanding of product changes and methodology improvements • Train and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement software • Independently execute tasks across a multitude of projects concurrently while ensuring a high level of quality and internal communication with little supervision from management • Compile and extract data from Cint proprietary software, Excel, PowerBI, Salesforce, Qualtrics etc. to present insights to internal stakeholders • Manage tasks within the lifecycle of media measurement research projects including pixel generation, project setup, and reporting while following standard operating procedures and best practices • Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally • Achieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner • Understand and follow best practices and standard operating procedures to work efficiently as an account team, completing necessary project tasks, identifying project challenges, implementing solutions, and managing expectations • Develop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects

Requirements

• Previous work experience in project management, customer success, account management, client services or other related client-facing positions • Strong communication skills with a proven ability convey complex or technical information in a simple, direct manner • Comfort speaking by phone or teleconferencing with clients (Zoom, Teams, etc) • Proficient in Excel and advanced formulas and features such as Pivot Tables & VLOOKUP • Advanced problem solving and critical thinking • Strong work ethic with self-motivated mindset and drive to achieve goals • Detail oriented, self-starter who is eager to learn new skills and concepts • An innate sense of accountability • Flexibility in the ever-changing market research technology landscape • Positive attitude with team-player mentality