Implementation Consultant

4 days ago

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Cision

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Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals$1. .$1

PR Software • Social Media Software • Global Insights • GR & PAC Software

1001 - 5000

Description

• Cision employs the brightest, most passionate people in the tech industry. • We invest in our people through training and professional development. • In this exciting position, you will use your project management, technical and customer service skills to implement, improve and evolve client’s news monitoring needs and reporting to meet their business needs.

Requirements

• Previous experience, minimum 1-3 years, building relationships and managing a portfolio of customers at a SaaS company. • Excellent customer facing communication and project management skills. • Solid customer success management experience and understanding retention in a B2B SaaS subscription business. • Previous experience and/or knowledge of Boolean search logic