Partnership Manager

6 days ago

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CollegeVine

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The trusted source of lifelong guidance for millions of families

11 - 50

💰 $24M Series B on 2019-03

Description

• As a Partnership Manager at CollegeVine, you will play a crucial role in changing how colleges recruit students. • You’ll assist hundreds of higher education institutions globally in representing their brand and increasing their enrollment. • Your support will ensure that partners seamlessly integrate our technology, fully utilize its capabilities, and feel supported throughout their journey. • You’ll be the welcoming committee for our clients, guiding new them through the onboarding process. • You’ll make sure new customers efficiently meet baseline activation criteria for our products. • You’ll keep our partners excited and engaged, ensuring they’re using our products regularly and effectively. • You’ll be the record-keeper for partner interactions, meticulously tracking partner progress. • You’ll oversee the entire customer support process, ensuring all customer issues are tracked, managed, and resolved promptly. • You’ll build strong, positive relationships with our partners, making them feel valued and understood. • You’ll represent the CollegeVine brand with energy and professionalism, ensuring our partners see us as a trustworthy partner.

Requirements

• A 4 year degree • Proven experience in partnership management or customer success, preferably in a technology or AI-driven environment. • Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels. • Strong analytical skills with attention to detail.

Benefits

• Enjoy actually meaningful work: Spare yourself the dread of having to do mental gymnastics about your company's mission by working on something that's high impact and clearly beneficial for society. • Iterate quickly and see the impact of your decisions and hard work: You'll find that the teammates who you serve are not only appreciative, and also celebrate your ideas and innovations. • Be part of a strong consumer brand: We've been closing the guidance gap in the United States since 2013 and have one of the most valuable brands in the space. Mention you work on CollegeVine to any college-bound family and see their faces light up. • Experience remote work at its best: We claim to do remote right and can't wait to talk to you about it!