Bilingual Customer Service Representative
2 days ago
🇺🇸 United States – Remote
💵 $20 - $21 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Description
• Handling incoming calls politely • Making outbound calls when necessary • Assisting customers with inquiries • Notating accounts accurately • Researching updated information • Navigating systems while engaging customers on calls
Requirements
• High School Diploma • Proficient in speaking and writing in Spanish • Minimum 1 years experience as a call center agent • Strong customer service professional • Excellent written and verbal communication skills • Ability to resolve customer inquiries • Proficient with researching and resolving inquiries • PC Skills • Ability to work independently and within a team environment
Benefits
• Paid parental leave • Flexible working • Caring and inclusive culture • Health and wellbeing rewards • 401k matching • Tax-advantaged flexible spending plans • Income protection benefits • Life insurance • Short and long-term disability benefits
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