Senior Analytics Engineer

November 9

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Crisis Text Line

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201 - 500

💰 $23.8M Series B on 2016-06

Description

• Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. • Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are. • Our vision is an empathetic world where nobody feels alone. • Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve. • At Crisis Text Line, the engineering, product, and design teams comprise the Build department, aiming to deliver the most trusted, innovative, and easy-to-use Crisis Care Platform and drive unprecedented levels of growth for people in need worldwide. • You will play a pivotal role in shaping how we use data to deliver insights that quantify the quality of our products.

Requirements

• Knowledge of NLP techniques and commonly used AI/ML models • 4 years of querying and modeling data using SQL • 2 years using python for data analysis/data science (matplotlib, numpy, pandas) • 2 years building data models for use in dashboarding tools (Looker, Sisense, PowerBI, Tableau, or similar). Bonus points if these were used by external customers. • Familiar with distributed computing systems such as Spark (Scala, Pyspark) • Ability to influence strategy and align stakeholders to evolve data use based on research, data, and industry trends • Fluent with git (preferred) or other version control systems and practices • Experience with pipeline orchestration tools such as Databricks Workflows or Airflow • Experience with dimensional modeling and creating data marts for a variety of stakeholders • Experience with monitoring, logging, and other observability practices for maintaining data pipelines in production • Familiarity with CI/CD systems

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)