Mission Control Analyst I

6 days ago

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DailyPay, Inc.

WebsiteLinkedInAll Job Openings

Changing The Way Your Money Moves

Finance as a Service • On-Demand Finance • Receivable Factoring • Financial Wellness • FinTech

501 - 1000

💰 $260M Debt Financing on 2023-01

Description

• Utilize standard operating procedures to make data-driven decisions • Execute initial troubleshooting and initiate actions with partners • Develop expertise in our product, configuration, and backend processes • Monitor and manage DailyPay’s operational, risk management, and revenue dashboards/metrics • Analyze and monitor operational data/trends to mitigate risk exposure • Identify operational anomalies using data from multiple sources • Investigate alerts and provide initial troubleshooting to prevent service outages • Collaborate with internal teams to ensure processing is completed efficiently • Report, troubleshoot, and manage incidents through to resolution

Requirements

• Bachelor’s degree or relevant experience in an operational, technical, or real-time monitoring environment • Detail-oriented with the ability to set priorities and be flexible in a fast-paced environment • Ability to execute recurring tasks with a high level of accuracy • Strong analytical ability used to identify risks and confidently raise issues, escalate early, and engage in constructive credible challenge • Ability to take initiative and be proactive in problem-solving • Flexible scheduling to meet needs outside normal business hours • Experience with monitoring, data analytics, incident management, business intelligence, or systems analysis

Benefits

• Exceptional health, vision, and dental care • Opportunity for equity ownership • Life and AD&D, short- and long-term disability • Employee Assistance Program • Employee Resource Groups • Fun company outings and events • Unlimited PTO • 401K with company match