Technical Writer, Policies and Procedures
Yesterday
Description
• Deel is seeking a Technical Writer (Policies and Procedures) to work with the Knowledge Team. • Transform complex procedures into clear steps and ensure user-friendly documentation. • Manage and scale information regarding products and services throughout the company. • Develop clear, structured SOPs with stakeholders across the organization. • Support G&A teams in drafting policy documents, maintaining and updating SOPs.
Requirements
• Bachelor’s degree in a technical field or a Bachelor's degree in English, communications, or related field with experience in process documentation or policy writing. • 3+ years experience as a technical writer. • Exceptional written and verbal English communication skills. • Proven ability to distill complex processes into clear, understandable content. • Skilled in designing and formatting content for readability and easy navigation. • Experience with Confluence/Jira, Figma and/or other diagramming, wire-framing and collaborative tools. • Meticulous attention to detail with a keen eye for accuracy. • Crafted policies and procedures for SaaS or Fintech companies. • Experience in high-growth startups or managing documentation in fast-paced environments. • Worked with remote or distributed teams to create universally comprehensible content. • A background in legal or compliance-related writing, ensuring adherence to industry-specific regulations. • Created content for cross-cultural audiences whose first language may not be English.
Benefits
• Provided computer equipment tailored to your role • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including WeWork access where available
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