Call Center Agent - Full-Time, Remote

4 days ago

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Florida Medical Clinic

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Family Practice • Psychiatry • Gastroenterology • Cardiology • Allergy/Immunology

1001 - 5000

Description

• We are looking for Call Center Agents for a high volume medical clinic located in our Administrative Office in Land O Lakes. • Primary duties are to serve patients by determining needs, answering inquires, resolving problems and fulfilling requests, while maintaining a professional appearance and attitude. • The successful candidate will be able to accept ownership for effectively scheduling appointments; and solving customer issues, complaints and inquiries, while keeping customer satisfaction at the core of every decision and behavior.

Requirements

• High School Diploma or GED equivalent • Strong team player • Strong customer service orientation • Basic computer proficiency • Must be able to multi-task effectively • A year of medical office experience preferred

Benefits

• Gives you an employer that you will have pride in working for • Provides excellent training programs and opportunities for growth • Offers Medical Benefits including: • Employer Contributions to HSA high deductible plan • Discounts at our medical facilities • Cigna Open Access OAPIN & OAP plans • Supports Incentive based Wellness Programs • Offers company sponsored Life Insurance with buy-up provisions • Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options • Supports Paid Time Off and Holidays • Gives generous 401K plan with annual 3% Employer contribution after one year of employment • Values and appreciates its employees • Boasts a reputation for superior health care and quality service