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• Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation. • Support warranty administration and troubleshooting issues. • Addresses customer service requests and leads customer issue resolution during warranty and post-warranty periods. • Be responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers. • Works closely with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction. • Respond to customer call out services requests. • Timely completion of service time sheets, trip reports, invoicing packages, and other administrative requirements including pre-mobilization and de-mobilization meetings and procedures. • Work closely with other functions to identify and register change order opportunities as well as review proposals for new opportunities, formulate and present GE solution to customers. • Interface with GE Power Services, GE Industrial, and other GE Businesses. • Significant travel and over-time will be expected up to 50%.
• Bachelor’s Degree in Industrial automation or Electronic Engineering or related field from an accredited college or university or equivalent experience. • Must have experience in one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation. • Minimum 5 years of field engineering experience in power generation, industrial plant automation, DCS (distributed control system), PLC (programmable logic controller) and/or similar industry sectors. • Previous industrial field service experience. • Controls experience to equipment that functions as a prime mover. • Electronics and/or mechanical trouble shooting skills. • Computer skills, familiarity with MS Office, TCP/IP configuration. • Ability to learn other software tool applications to support HMI and application changes (Cimplicity, Intellution, Toolbox, GAP, etc.). • Eligibility Requirements: Travel 70%, as required. Possess a valid driver's license and passport. Must Reside in the US.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage. • Access to a Health Coach, a 24/7 nurse-based resource. • Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. • Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions. • Access to Fidelity resources and planning consultants. • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
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