Senior Partnerships Manager - Partner Success

5 hours ago

Apply Now

Receive Emails with Similar Jobs

Jobber

WebsiteLinkedInAll Job Openings

Cloud Based Business Management Software • Field Service Business Management • Mobile Solutions • SaaS • CRM

501 - 1000

Description

• Drive the strategy and execution for Channel Partners Partner Success - create standard process for partner management, handling day-to-day partner management, setting clear objectives and actionable go-to-market strategies to achieve goals • Work alongside our Business Development Director, Partnerships to strategically align on customer goals, areas of training focus and SP success measurements • Accelerate partner expansion opportunities through compelling joint-business plans that include additional market/geographies, upsell and cross-sell opportunities • Working with our CSM's to create and implement custom onboarding plans based on each client's org structure (for both admins & key stakeholders) • Monitor key product activity metrics and proactively reach out to at-risk clients • Perform reviews with teams across the Sales department to discuss expansion & referrals opportunities, customer pain-points and areas of opportunities to help address customer needs • Nurture key relationships with our Tier 1 ecosystem and ensure Jobber is meeting the needs of all partners • Conduct quarterly business reviews for organizations showcasing how valuable Jobber has been and drive overall optimization • Acts as an advocate for partners by communicating their feedback to Jobber • Relay and train partners on any new feature releases • Actively promote and push forward the implementation of Jobber Payments across all applicable partners • Quickly build expertise in the Jobber product offering • Understand market, industry and competitive trends to identify new partnership opportunities • Lead a team of Account Managers ensuring they are supporting their roster of partners in the most effective ways • Build strong relationships with partner teams to influence them to prioritize Jobber GTM efforts, working towards shared goals that yield mutual benefits • Collaborate with cross-functional internal teams to align and execute partnership initiatives with Jobber’s business objectives (development work, enablement materials, co-marketing, co-sell motions, etc)

Requirements

• 10+ years experience in a partnership/business development/account management role • Minimum 5 years in people management • To be dynamic. Both partner and Success-minded, having the ability to develop strong relationships with external partners – after the close of the new deal, you are the Jobber go-to person for everything! • To be strategic. You understand what’s at stake, both in the long & short-terms and build a strategy and tactical plan to help you get to where we need to be. • To be results oriented. You are most comfortable in work environments which are outcome-oriented and merit-based. • To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet. • To have a strong and confident communication style. You have the ability to actively listen and consult with our partners, and get a true understanding of who they are and what they need (especially when they don’t know what they want!). • To thrive in a fast-paced environment. You know how to multitask with the best of them and can balance multiple projects at once. • Enjoys rolling up their sleeves in a fast paced startup environment and getting things done • Is able to work cross-functionally with many teams and multi-task with a sense of urgency • Has impeccable attention to detail, follow-through, and resourcefulness • Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently • Willing to regularly travel to conferences and partner on-sites

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. • A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential. • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. • To work with a group of people who are humble, supportive, and give a sh*t about our customers.