Manager - General Business Account Management

2 days ago

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Greenhouse Software

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Recruiting • Talent • HR • SaaS • Hiring

501 - 1000

Description

• Lead and motivate a team of strategic account managers across the General Business segments • Drive initiatives and strategies/tactics to drive quarter-over-quarter improvement in gross retention and expansion • Work closely with the VP, Account Management to strategize on new product sales, renewals, and other expansion strategies • Partner with the Marketing team on how we position new products and solutions to customers • Collaborate with the Scaled Success team on ways to mitigate churn and drive value at scale • Help define an effective forecasting process to drive predictable revenue and to prioritize focus • Collaborate with other leaders from Sales and Customer Success organizations to ensure unified messaging and tactics

Requirements

• SaaS sales experience • Experience leading a successful competitive sales/account management team ideally in SMB/MM with higher renewal transactions on a quarterly basis • Energy, drive, and ambition to lead a team • Experience in driving a hands-on hiring strategy and ensuring successful ramps post hiring • Proven strategies that have driven measured results in retention, churn mitigation and expansion • Experience strategically growing the revenue of existing business in an organization • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter

Benefits

• Medical, dental, and vision insurance • Basic life insurance • Mental health resources • Financial wellness benefits • Fully paid parental leave program • Short-term and long-term disability coverage • 401(k) plan and company match • Up to 13 scheduled paid holidays per year • Up to 80 hours of paid sick leave • Non-exempt employees accrue up to 20-25 days of paid vacation depending on tenure • Exempt employees have unlimited paid time off (PTO)