Junior UX Research – AI-Powered

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🕒 May 28

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GroWrk

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Seed on 2022-02

SaaS • B2B • Enterprise

GroWrk is a global IT device lifecycle management platform that automates procurement, configuration, deployment, retrieval, storage, reuse, and recycling of hardware for remote and distributed workforces. The company offers a unified SaaS platform with API and 40+ integrations, pay-as-you-go services, SOC 2 Type 2 security, and global logistics covering 150+ countries to help companies scale hardware operations and ensure compliance. GroWrk targets startups through enterprise customers with features like zero-touch deployment, AI help desk, ROI tools, and consolidated inventory and compliance reporting.

📋 Description

• Collaborate with UX Designers, Product Managers, and stakeholders to define research objectives and key questions • Assist in planning and conducting user research activities, including user interviews, surveys, usability tests, and card sorting exercises, using AI to generate research materials • Leverage AI-powered tools to analyze qualitative and quantitative data, identify patterns, and generate insights more efficiently • Use AI assistance to synthesize research findings, create user personas, journey maps, and research reports • Participate in usability testing sessions, observe user interactions, and document findings • Support the creation and maintenance of research repositories to ensure insights are accessible and actionable across the company • Help translate research findings into clear recommendations for design and product teams

🎯 Requirements

• Bachelor's degree in Psychology, Human-Computer Interaction, Cognitive Science, Design, or a related field, or equivalent experience • Strong curiosity about user behavior and eagerness to understand how people interact with digital products • Excellent analytical and critical thinking skills, with the ability to identify patterns and extract meaningful insights from data • Familiarity with AI tools for research, such as ChatGPT, Gemini, Claude, or other AI assistants for analysis and synthesis • Ability to collaborate effectively with cross-functional teams and communicate findings clearly • Good organizational skills and the ability to manage multiple research projects simultaneously • Basic understanding of Figma and research tools: Maze, UserTesting, or similar platforms • Advanced English Level • Nice to Have: Native English speaker (or near-native proficiency)

🏖️ Benefits

• A 100% work-from-home position with a company that values and fosters personal and professional growth • Monthly payment in USD • 20 days of PTO and local national holidays • Company Equipment • Fixed Budget for expenses (healthcare, personal care or learning)

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