Virtual Apron Support Specialist

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The Home Depot

WebsiteLinkedInAll Job Openings

retail • home improvement • customer service

10,000+

💰 Debt Financing on 2007-07

Description

• The Virtual Support Specialist is responsible for providing tailored suggestions and solutions through consultative selling. • The role involves creating, maintaining, and improving customer relationships while interacting with associates and customers. • This role is responsible for qualifying new customers and assisting them with inquiries, project follow-ups, and obtaining payments.

Requirements

• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Working knowledge of Microsoft Office Suite • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers. • Excellent written and verbal communication skills. • Consultative selling experience. • Strong verbal and written communication. • Passion for providing customers excellent service to meet their unique needs. • 3+ years Design and Retail, Specialty Retail, Outside Sales or Trade Experience. • Strong computer skills including MS Office Suite, ESVS and other related computer systems. • Advanced knowledge of door and window design and installation. • Must adhere to work schedule. • Exemplary organization skills. • Ability to perform responsibilities of the role with minimal supervision.