Claims Director

Yesterday

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ISC (Integrated Specialty Coverages, LLC)

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Managing General Agent (MGA) • Commercial Property Casualty Insurance • Auto and Non-Standard Auto (NSA) Insurance • Insurance Data & Analytics • Bars

201 - 500

Description

• Reporting to the Chief Claims Officer, the Claims Director will be responsible for the oversight of Commercial Auto Claims, specifically responsible for overseeing and managing transportation claims. • Establish and maintain claims best practices, litigation procedures, and operational processes. • Monitor claims outcomes through review and audit of performance and results. • Close contact and management of TPA’s performance, ensuring adequate reserving. • Oversee settlement approvals of claims up to $250k. • Oversight of claims resolution/ subrogation across construction, trucking, hospitality, entertainment, and property, in all 50 states. • Act as the company’s representative during litigation. Must be able to handle 20+ active claims in litigation simultaneously with the support of a team. • Some travel to TPA offices for due diligence, reporting back to the C-Suite. • This role will manage a team of 9 consisting of claims adjusters and call center staff.

Requirements

• Bachelor’s Degree • 10+ years of claims experience in commercial property & casualty lines, commercial auto preferred, for a carrier, TPA, or MGA • Strong track record of managing several vendor relationships at once • 5+ years as litigation representative for complex claims involving mortalities • 5+ years managing claims teams/ claims operations function • 5+ years of people management experience • MGA experience a plus • Preference given to candidates with experience and familiarity with the Texas judicial claims system

Benefits

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows • Professional development opportunities • Owner Referral Program • Work from home reimbursement for remote/hybrid roles • Burnalong digital health and wellness platform • Canary emergency financial assistance program • Comprehensive medical, dental, vision • Life/AD&D Insurance • Confidential, Employee Assistance Program • Health Savings Account, includes company contribution • Short-term disability • Voluntary benefits - supplemental accident, critical illness, hospital insurance • Employee discounts • 401(k) Plan with company match contribution • Various Time Off Programs • 11 company paid holidays