Systems Administrator

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Karat

WebsiteLinkedInAll Job Openings

Technical Interviewing • Hiring • SaaS • Technical Assessment

201 - 500

💰 Funding Round on 2022-04

Description

• As our Systems Administrator, you will be responsible for the day-to-day management of existing technology services and systems. • Partnering with Technology, Security, and DevOps, you will be a pivotal decision-maker in driving continuous technology enhancements and improvements within Karat. • Oversee the daily operation and maintenance of existing technology systems and services. • Partner with external vendors to resolve issues, evaluate solutions, and negotiate pricing. • Serve as an escalation point for the IT Support team on advanced hardware, network, and software challenges. • Develop and refine internal processes to enhance system efficiency and support security compliance initiatives. • Lead IT projects from conceptual design through implementation. • Support Karat's compliance efforts by providing reporting, analysis, and recommendations to the Security team. • Configure and maintain SaaS applications, such as Office 365, G Suite, Slack, Okta, and Zoom. • Assess, recommend, and deploy new technologies to support Karat's global expansion. • Manage a diverse device fleet (macOS, iOS, Windows, and Chrome OS) using tools like Jamf and Intune. • Occasionally travel to Seattle, WA, as needed.

Requirements

• 4+ years of experience in Information Technology with at least 2 years as a System Administrator (or similar) • Expertise in troubleshooting and managing MacOS environments is required • Proficiency with MDM platforms in mixed environments (e.g., Jamf and Intune) • Strong understanding of cloud-based architecture and applications, including identity management, Okta, G Suite, and Office 365 • Demonstrated ability to automate device deployment and administrative tasks • Excellent problem-solving skills and a broad technical knowledge base • Effective communication (written and verbal) and project management skills in a remote and distributed working environment • Solid understanding of security concepts for applications and related technologies • Proven success in optimizing organizational efficiency through software tools and feature awareness • SOC 2 compliance experience is a bonus

Benefits

• Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. • This role may be eligible for additional rewards, including commissions, bonuses, and equity.