Intake Scheduling Coordinator - Healthcare Call Center

September 15

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LifeStance Health

WebsiteLinkedInAll Job Openings

Healthcare • Psychiatry • Psychology • Outpatient • Therapy

5001 - 10000

💰 Private Equity Round on 2017-01

Description

• The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. • This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. • The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills.

Requirements

• High school diploma or equivalent required; Bachelor's degree preferred. • 2+ years of experience in a contact center environment and/or healthcare environment. • Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email. • Prior experience working with Electronic Health Record systems (EHRs), preferred. • Clear understanding of insurance-related terminology. • Fluent in English, required and a professional working proficiency, in Spanish may be required. • Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access. • Must be able to multi-task and prioritize work in a fast-paced work environment.

Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program