Mid Level Microsoft 365 Engineer

December 10

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Manila Recruitment

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Recruitment • Staffing • Outsourcing • Executive Search • Headhunting

11 - 50 employees

Founded 2010

🎯 Recruitment

🏢 Enterprise

Description

• Our client is a UK-based MSP dedicated to the M365 ecosystem and helping global SMB’s achieve high returns from their investment. • As a Mid-Level Microsoft 365 Engineer, you will leverage your strong technical knowledge and expertise in Microsoft 365 to guide the solutioning and implementation process for our clients. • Deliver exceptional support to clients across all aspects of Microsoft 365, including Exchange, SharePoint, Defender for Endpoint, Defender for Office 365, Microsoft Intune, and Conditional Access. • Provide support and troubleshooting for Windows 11 operating systems as needed. • Diagnose and resolve technical issues promptly and effectively, minimizing disruptions to clients' operations. • Collaborate with clients to understand their needs and provide customized solutions that align with their requirements. • Stay updated on Microsoft 365 developments and best practices to ensure services remain innovative and competitive.

Requirements

• At least 3+ years of experience working with Microsoft 365 in a support role • Demonstrated experience in Microsoft 365 administration and support • Strong problem-solving abilities with the capability to work independently • A customer-focused mindset with the ability to build and maintain effective client relationships • Excellent communication skills, fluent in English, both verbal and written to effectively collaborate with foreign counterparts • Microsoft certifications are highly desirable • Preferably with experience in cloud computing, networking, servers, infrastructure, and related areas • Knowledge and experience with Azure cloud platform

Benefits

• Permanent Work-From-Home Setup – Initially with a view to opening a Manilla Office in 2025 with requirement to attend on an agreed rota. • Monday to Friday, Dayshift or Mid-shift Manila time (8 core working hours) and with flexibility to work across different time zones is required. • Current team cover UK time 7/8am – 3/4pm, preferred to cover UK Time 12pm – 8pm • *During the onboarding phase, working hours need to align more closely with UK hours over a period of 3-5 weeks.