Head of Business Operations

November 14

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Description

• Collaborate with the VP of Provider Operations to design and implement operational strategies. • Lead initiatives to optimize workflows, reduce inefficiencies, and enhance performance of the operations team. • Serve as an interface between Provider Operations and R&D to translate Ops workflow into automation. • Build and maintain workforce capacity plans in alignment with business growth. • Stand up new workflows/teams based upon business needs.

Requirements

• Bachelor’s degree in Business, Operations Management, or a related field (Master’s degree preferred). • 10+ years of experience in operations, business management, or a related field, preferably in healthcare or a high-volume transactional environment. • Proven track record of managing large-scale operational teams and driving process improvements. • Experience in process optimization, automation, and project management. • Strong analytical skills with the ability to use data to drive decision-making and operational improvements. • Excellent communication, leadership, and organizational skills. • Familiarity with credentialing, payer enrollment, and medical licensing processes is a plus. • Ability to thrive in a fast-paced, high-volume, dynamic environment. • Experience with budget management, resource planning, and financial forecasting.

Benefits

• Equity • Competitive salary • Opportunities for growth