Medline Industries, LP
Manufacturing and distribution of medical supplies • Medical Devices • Supply Chain
10,000+
💰 Private Equity Round on 2021-06
Customer Service Representative - Grievance Agent
Yesterday
Medline Industries, LP
Manufacturing and distribution of medical supplies • Medical Devices • Supply Chain
10,000+
💰 Private Equity Round on 2021-06
Description
• Grievance agents assist plan members with inquiries, document call notes accurately, and communicate resolutions. • Respond to complex customer service inquiries and maintain call records. • Track orders and follow up with customers as needed.
Requirements
• High school diploma or equivalent required. • 1 year of customer service experience or 1 year of Medline Customer Service Rep I experience. • Experience providing customer service to internal and external customers.
Benefits
• Medline offers competitive benefits and a variety of choices to best meet your needs. • Health and well-being, financial fitness, career development, and paid time off for employees working at least 30 hours per week. • 401(k) plan and access to Employee Assistance Program for those working less than 30 hours.
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