Lead ServiceNow Technical Consultant

2 days ago

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Veracity Consulting Group, LLC

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Digitally-obsessed, human-centered problem solvers transforming businesses for the modern world.

Digital Transformation • Workplace Automation • Customer Experience Management • Custom Application Development and Integration • Advisory Consulting

51 - 200

Description

• Responsible for successful delivery of ServiceNow's solutions and services, in a client consulting environment. • Lead project implementations and develop, invest, and maintain thought leadership with deep subject matter expertise. • Lead all technical aspects of the project delivery and solution delivery on the ServiceNow platform including: • Assist Business Process Consultant in workshops to gather agile user stories/epics/features. • Direct customers on industry and ServiceNow best practices across products and platform. • Solution and Design for Custom App Engine Application Development. • Application UI Configuration and Workflow Configuration. • Development of client specific reporting needs including Performance Analytics. • Interface with ServiceNow technical product teams as needed. • Prepare all client facing and internal deliverables that are technology related. • Drive continuous improvements of implementation methodology and service offerings based on client experience. • Subject Matter Expert on the delivery of ServiceNow solutions. • Service Catalog structuring and configuration. • ServiceNow Portal and Widget development. • Lead Integration projects requiring web services, Integration Hub, Spokes, MID Server configuration and scripting. • UI Builder Workspace and Portal Page development and NOW Experience Components Creation and delivery of solutions for customers addressing requirements through technical architecture.

Requirements

• Minimum 8 years’ demonstrated experience as a key technical resource leading the development of solutions in client environments (Various technical stack experiences) • Demonstrated experience in end-to-end development, traditional software engineering. • Skilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM • Proficiency with web service standards such as SOAP, REST, XML, etc. • Proficiency with web API’s, Data integrations/ETL, Relational Databases • Experience with SaaS / PaaS environments such as AWS, Azure, Google Cloud • Proficiency with modern HTML5/CSS/LESS • Knowledge of LDAP, VPN, SSL, SSO and other such technologies and standards • Proficiency with how web applications work including security, session management, and best development practices. • Experience configuring cloud platforms/applications. • Proficiency with Agile project management and delivery methodologies • Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines • Demonstrated experience in technical consulting roles, client facing required. • Certified ServiceNow Administrator and/or Implementation Specialist • Maintain certifications as a CSA and product implementation specialist / work towards micro certifications and continual progression in developer learning plans. • 4+ years of ServiceNow implementation experience in a client consulting environment

Benefits

• Competitive salary with potential financial rewards and perks • Discretionary Annual Bonus • Comprehensive medical, dental and vision plans • Basic Life, Supplemental Life & Disability Plans • 401k Savings Plan with Company Match • Employee Stock Purchase Plan • Open Paid Time Off, plus 6 Paid Holidays • Parental Leave • Company-provided Equipment • Career Advancement and Training Opportunities