Senior Technical Consultant - ServiceNow

2 days ago

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Veracity Consulting Group, LLC

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Digitally-obsessed, human-centered problem solvers transforming businesses for the modern world.

Digital Transformation • Workplace Automation • Customer Experience Management • Custom Application Development and Integration • Advisory Consulting

51 - 200

Description

• Develop, invest, and maintain thought leadership with deep subject matter expertise related to ServiceNow ITSM product capabilities and complimentary technologies • Lead all technical aspects of the project delivery and solution delivery on the ServiceNow platform • Lead workshops to gather business/technical user stories • Consult customers on industry and ServiceNow best practices • Scoped Application Development • Application UI Configuration and Workflow Configuration • Development of required client specific reporting • Development of required integration components (SSO, LDAP, REST/SOAP Web Services) • Interface with ServiceNow technical teams as needed • Be a key member on implementation project teams • Prepare all client facing and internal deliverables that are technology related • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences • Subject Matter Expert on the delivery of ServiceNow solutions • Service Catalog structuring and configuration • ServiceNow Portal and Widget development • Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards • Collaborate and Contribute to the creation, deployment and maintenance of Technical Best Practices and Standards • Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes • Achieve ServiceNow Practice and Individual KPI’s and Metrics as defined

Requirements

• Minimum 8 years’ demonstrated experience as a key technical resource leading the development of solutions in client environments • Demonstrated experience in end-to-end development • Skilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS • Proficiency with web service standards such as SOAP, REST, XML, etc. • Proficiency with web API’s, Data integrations/ETL, Relational Databases • Experience with SaaS / PaaS environments such as AWS, Azure • Proficiency with modern HTML5/CSS/LESS • Knowledge of LDAP, VPN, SSL, SSO and other such technologies and standards • Proficiency with how web applications work including security, session management, and best development practices. • Experience configuring cloud platforms/applications • Proficiency with Agile project management and delivery methodologies • Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines • Demonstrated experience in technical consulting roles, client facing • Certified ServiceNow Administrator and/or Implementation Specialist • 3+ years of ServiceNow implementation experience in a client consulting environment • Proven team player and team builder • Quick learner that can adapt to a fast pace, changing environment • Eagerness and a strong desire to expand IT knowledge at an enterprise level, as well as a willingness to be mentored by other IT consultants. • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity • Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner • Strong attention to detail and creative problem-solving skills an absolute essential • Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs • Proven record of successfully managing business relationships • Strong interest in cloud computing and related technologies including SaaS, PaaS, IaaS.

Benefits

• Competitive salary with potential financial rewards and perks • Discretionary Annual Bonus • Comprehensive medical, dental and vision plans • Basic Life, Supplemental Life & Disability Plans • 401k Savings Plan with Company Match • Employee Stock Purchase Plan • Open Paid Time Off, plus 6 Paid Holidays • Parental Leave • Company-provided Equipment • Career Advancement and Training Opportunities