Customer Engagement Associate

November 10

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MiSalud Health

Health-tech β€’ Healthcare β€’ Medical Consultations β€’ Telehealth β€’ Spanish Healthcare

11 - 50

πŸ’° Seed Round on 2022-09

Description

β€’ Serve as our Customer Engagement on-call during your working hours. β€’ Plan, write, execute and measure engagement campaigns. β€’ Attend in-person enrollment events at least once per quarter. β€’ Collaborate with your peers from different disciplines. β€’ Document and improve processes for Customer Engagement. β€’ Leverage HIPAA compliant tools and processes.

Requirements

β€’ Fully bilingual in English and Spanish. β€’ Excellent written and verbal communication skills. β€’ Experience in marketing, customer support, and/or sales roles is a plus. β€’ Lived experience in the US. β€’ Self-starting personality who is resilient in the face of ambiguity. β€’ Process oriented and detailed as there are no room for mistakes in our highly regulated US healthcare industry. β€’ Proactive and curious - willing to learn on your own, but you also know when to ask for help to unblock yourself. β€’ Ability to travel to the US (a valid passport + US visa, if applicable).

Benefits

β€’ Flexible hours: startups are not 9-5 jobs. β€’ Extra paid time off when working longer hours.

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