Senior Implementation Manager

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🕒 April 22

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Logo of Avenu Insights & Analytics

Avenu Insights & Analytics

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Lead a professional team responsible for managing multiple implementation projects simultaneously, ensuring adherence to scope, schedule, and budget • Ensure team adheres to accepted implementation methodology, oversee resource allocation, and risk mitigation strategies to guarantee successful delivery • Ensure team collaborates closely with clients to understand needs, provide regular status updates, and address any concerns promptly • Act as escalation point for delivery team and customers • Coordinate cross-functional teams including product, engineering, sales, and customer support to align efforts and resolve issues • Establish and enforce best practices, standards, and methodologies for implementation processes to enhance efficiency and quality • Monitor project performance metrics and prepare comprehensive reports for senior leadership and stakeholders • Mentor and develop junior team members to build a high-performing implementation team

🎯 Requirements

• Master’s degree in Business Administration, Project Management, or related discipline • Bachelor’s degree in Business Administration, Information Technology, or a related field • At least 10 years of experience in project or program management with a focus on implementation or deployment in the GovTech space or Records Management in particular • Experience in the technology or software industry, including SaaS implementations • Familiarity with change management principles and tools • Proficiency with project management software • Experience managing County or Local Government implementations

🏖️ Benefits

• Competitive benefits and compensation package

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