Salesforce Developer

November 10

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OTIP (Ontario Teachers Insurance Plan)

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Specializing in insurance solutions for the education community. • group benefits • home insurance • auto insurance • insurance

501 - 1000

Description

• Reporting to the Director – Digital Solutions, responsible for building applications with no-code and code • Design, develop and implement Salesforce CRM solutions that support OTIP initiatives • Collaborate with key stakeholders, identify and gather requirements, translate them into technical specifications • Create custom objects, fields, workflows, automations, and reports • Develop, maintain, and optimize integrations between Salesforce CRM and other systems • Conduct testing and debugging activities to ensure reliability and performance of Salesforce CRM solutions • Troubleshoot and resolve technical issues related to Salesforce CRM implementation, integrations, and data management • Resolve incidents and problem tickets related to Salesforce CRM solutions • Work with the TE Security team to maintain the security and integrity of OTIP’s Salesforce CRM solutions • Contribute to technical documentation • Support training on platform capabilities and features and support the creation of training materials • Keep Salesforce implementations updated with the latest releases as per OTIP requirements • Monitor and stay current with Salesforce CRM best practices, new features and updates

Requirements

• Certified Salesforce Platform Developer I • Additional Salesforce certifications are considered an asset (e.g., Certified Salesforce Administrator, Certified Javascript Developer) • At least 2 years of development experience working with Salesforce CRM platforms • Experience developing customer-facing interfaces • Strong knowledge of Apex, JavaScript, HTML, and CSS • Expertise in building, deploying, and optimizing LWC • General web development experience • Strong understanding of Salesforce sharing and security, including but not limited to roles, profiles, permissions • Demonstrate understanding of cloud technology fundamentals and cloud-based security concepts • Knowledge of agile methodologies and tools • Highly analytical individual with advanced problem-solving skills and strong attention to detail • Highly motivated communicator with strong customer service acumen, capable of coordinating multiple external technology and business partners • Knowledge of Azure DevOps, and DevOps processes & toolsets (like Gearset, Copado) • A bachelor's degree in a relevant field

Benefits

• Rewarding salary and bonuses that truly value your dedication • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day • Defined benefit pension plan for a financially confident retirement • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario) • Flexible work-from-home and hybrid options • Unlock your potential with opportunities for advancement