Head of Operations - Email Marketing Agency

November 14

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Paired

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Talent Consulting

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Description

• Paired is a global staffing and recruiting agency. • Our client is a performance-based email marketing agency. • As Head of Operations, you'll drive operational excellence and team performance. • Oversee day-to-day agency operations and workflow management. • Develop and implement processes to improve business efficiency. • Review and maintain quality standards for all email campaign deliverables. • Handle client relationships, expectations, and complex requests. • Monitor project timelines and ensure on-time delivery. • Manage and mentor team members, helping clear blockers for performance. • Lead implementation of new tools and technologies. • Manage resource allocation and team capacity planning.

Requirements

• 5+ years of experience in creative agency, preferably in email marketing • Strong eye for design and understanding of email marketing best practices • Proven track record in creative operations or project management • Experience with project management tools and CRM systems, Klaviyo is a big plus • Excellent problem-solving and analytical skills • Experienced in building, managing, and developing high-performing teams • Outstanding communication and interpersonal abilities

Benefits

• Remote Working for US Company • Exposure to new technology & trend • Salary: Up to 4500 USD per month depending on candidate's experience