Customer Operations Representative - German Speaker
December 6
Description
• Manage customer operations tasks for German-speaking clientele. • Streamline operations and enhance customer experience. • Handle inquiries and support requests via email and phone. • Process orders, refunds, and exchanges effectively. • Collaborate with internal departments to resolve issues. • Maintain accurate records of interactions and transactions. • Assist in operational procedure development. • Stay updated with product knowledge and offerings. • Support team initiatives and contribute positively.
Requirements
• Fluency in German and English, both written and spoken. • Prior experience in customer service or operations is preferred. • Strong communication and organizational skills. • Ability to troubleshoot and solve problems effectively. • Proficient in using computers and customer support software. • Detail-oriented with a focus on delivering excellent service. • Capable of working independently and remotely, with reliable internet access. • Proactive and positive attitude toward team collaboration and customer interactions.
Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )
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