Service Desk Analyst, German speaker
December 6
Description
• Patrique Mercier Recruitment is excited to present an incredible opportunity for a Service Desk Analyst (German Speakers) to join our remote team in Greece! • This role is perfect for individuals who are tech-savvy and keen to assist customers from the comfort of their own home while enjoying the beautiful culture of Greece. • As a Service Desk Analyst, you will be the primary point of contact for our German-speaking clients, delivering exceptional technical support and resolving various IT issues efficiently. • Your role will be crucial in maintaining high levels of customer satisfaction through effective communication and technical expertise. • This position not only provides flexibility but also a chance to grow in your career while being a part of a supportive team dedicated to excellence!
Requirements
• Fluency in German and English, both written and spoken. • Previous experience in IT support or service desk roles is preferred. • Strong analytical and troubleshooting skills. • Excellent communication and customer service skills. • Ability to work independently while being part of a remote team. • Familiarity with operating systems, software applications, and networking concepts. • Proficient in using various support tools and software. • Detail-oriented and committed to delivering outstanding service. • Willingness to adapt to a fast-paced work environment. • Valid European Passport or ID required.
Benefits
• Private Health Insurance • Training & Development • Performance Bonus / Holiday Bonuses • 2 Extra Salaries Per Year • Fully Paid Training • Good Salary • Fully Paid Relocation Package ( flight, transfer and hotel ) • Many extras
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