Customer Service Representative

6 hours ago

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Patterson Companies, Inc.

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Dental supplies • Dental technology • Animal health supplies • Animal health technology • Veterinary supplies

5001 - 10000

Description

• As a Customer Service Representative I (CSR I), responsible for assisting internal and external customers and sales representatives with order entry • Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners. • Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. • Monitor scheduled shipment dates to ensure timely delivery. • Verify price and terms in accordance with standard procedures and customer profitability profiles.

Requirements

• High School Degree or equivalent • Experience within the veterinary industry • Exceptional customer service and organizational skills • Accuracy and strong attention to detail • Effective verbal, written, and interpersonal communication skills • General computer proficiency including knowledge of MS Office • Credentialed Veterinary Technician (preferred) • Associate’s Degree or equivalent combination of education and experience (preferred) • Proficiency in SAP or related ERP (preferred)

Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program. • 401(k) Match Retirement Savings Plan. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO). • Holiday Pay & Floating Holidays. • Volunteer Time Off (VTO). • Educational Assistance Program (Tuition Reimbursement). • Full Paid Parental and Adoption Leave. • LifeWorks (Employee Assistance Program). • Patterson Perks Program.