Customer Success Manager

3 hours ago

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PDI Technologies

WebsiteLinkedInAll Job Openings

Analytics & Insights • Managed Services • Digital Transformation • Cloud & Hosting • Machine Learning

501 - 1000

Description

• Empowering convenience retail and petroleum brands with cutting-edge technology solutions • Driving growth and operational efficiency • Building long-lasting relationships with customers • Customer Success Manager responsible for customer journey • Proactive customer advocate aligning PDI organization to customer needs

Requirements

• 3-5 years Industry operational experience, account management, or customer success required • Superb relationship skills with the ability to work within all levels of an organization • Comfortable in an ever-changing environment • Self-direction of day-to-day activities • Broad knowledge of PDI products and services • Exceptional listening skills with the ability to ascertain unspoken needs • Critical thinking and problem-solving skills • Salesforce experience a plus but not required • Highly organized with strong written and verbal communication skills • Ability to travel required

Benefits

• Competitive salary • Market-competitive benefits • Quarterly perks program • Good work-life balance with ample time off • Hybrid working arrangements • Continuous learning opportunities • Professional certifications • Leadership development opportunities • Supportive environment for diversity and inclusion