Technical Support Account Manager - IAM Integration

Yesterday

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Logo of Provision IAM

Provision IAM

Identity Access Management

11 - 50

πŸ’° $925k Seed Round on 2022-10

Description

β€’ Provision IAM is a trailblazing software and services company, delivering cutting-edge SaaS-based solutions for Identity and Access Management to financial institutions. β€’ We are dedicated to optimizing digital operations and managing identity access. β€’ We pride ourselves on our ability to combine technical excellence with creative problem-solving, ensuring that our clients receive the best possible service and support.

Requirements

β€’ Education: Bachelor's degree in Computer Science, Information Technology, or a related field. β€’ Experience: 3+ years in technical account management or customer-facing technical roles, with proven success in managing client relationships and understanding technical requirements. β€’ Experience in Identity Access Management (IAM) systems, including user provisioning, access control, and onboarding. β€’ Strong proficiency with XML, SQL, and relational databases (SQL Server, MySQL, Postgres). β€’ Technical Skills: Ability to write in Java, Python, Groovy, or C#. β€’ Familiarity with cryptographic best practices, Role-Based Access Control (RBAC), and User Provisioning. β€’ Experience in Windows/Linux scripting (Powershell/Bash). β€’ Knowledge of authentication techniques (SSO, OAuth, MFA), Active Directory, or LDAP. β€’ Soft Skills: Exceptional communication skills, capable of engaging with both technical and non-technical stakeholders. β€’ Strong organizational and self-management skills, with the ability to thrive in a remote work environment. β€’ Proficiency in managing projects from onboarding through support. β€’ Preferred Certifications and Skills: Certifications such as CISSP, CISM, or related IAM certifications (SailPoint, Okta, etc.) are highly preferred. β€’ Experience with Java Spring Framework, Federated Identity Management (SAML, WS-Fed), and open-source contributions. β€’ Background in deploying Java applications, DevOps, and working as part of an Agile team. β€’ Familiarity with banking regulatory environments, higher education systems, and IAM products like midPoint or Grouper.

Benefits

β€’ Competitive salary: $70,000 - $90,000 based on experience. β€’ Company-paid insurance benefits. β€’ IRA with company match. β€’ Individualized networking and education budget. β€’ Provision of equipment for remote employees to set up and maintain a productive home office environment. β€’ Remote work flexibility across the U.S.

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