Implementation Consultant - Revenue Cycle

October 11

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Raintree Systems

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Medical Record and Billing • Pediatric Therapy • Physical Therapy • Billing Services • Revenue Cycle

201 - 500

Description

• This position is fully remote and may be performed from designated U.S. states. • Oversee, coordinate, and manage all aspects of the implementation as it relates to the revenue cycle for new and existing clients. • Configure the Raintree application utilizing best practices for the latest features and functionality in the system for a given client. • Serve as a direct point of customer contact during the implementation. • Train the client through key product learning milestones for effective application usage. • Proactively and independently manage client escalations. • Assist in the review of client processes and the development of new workflow plans. • Communicate progress updates weekly or as agreed upon with the client. • Ensure implementation milestones are met on time. • Coordinate data conversion, interface, and other timelines and expectations. • Follow project plans and manage scope and timeline, escalating to project managers as needed. • Hand off to Client Support when the client has successfully completed the process. • Support sales team in hand-off of new clients. • Assure overall client satisfaction. • Perform other duties as needed and directed by project managers.

Requirements

• Must have experience in at least 2 of the following areas; Product/Project Management, Training, Medical Software, Implementations. • A Bachelor's Degree in business or related field. • Experience in Revenue Cycle including claims generation, processing and/or collection is preferred. • Web-based Training or Classroom Training/Coaching experience is a plus. • Knowledge of medical computerized billing and scheduling software systems preferred. • Experience with EMR/EHR systems/implementations preferred. • Work experience in a medical office environment, customer service, IT, or support desk is a plus. • Strong working knowledge of MS Windows, MS Office, or Google Workspace.

Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave