IT Operations Automation Engineer - Developer II

December 9

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Recruiting.com

career sites • recruiting software • employment brand • candidate relationship management • talent community

11 - 50 employees

🎯 Recruitment

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Description

• Individuals within the IT Infrastructure Automation team have a responsibility to deliver robust, scalable, and innovative solutions to improve day-to-day operations, efficiencies, and incident enrichment to their stakeholders and the business. • IT infrastructure automation engineer is expected to lead collaborative discussions with stakeholders to guarantee that customer’s needs are fully met and, preferably, exceeded. • Members of this team are expected to proactively analyze trends to determine future opportunities to support team and business objectives. • Be able to provide end-to-end automations from the requirement gathering/discovery phase to production roll-out. • This is a relatively new team so you will be involved in helping set the team strategy and creating best practices. • Develop using industry best practices adhering to internal standards. • Provide technical insight during design and development stages. • Clearly communicate project status, risks, challenges with stakeholders; Present stakeholders with iterative demonstrations to show development progress. • Leverage experience to bridge the knowledge gap between the technical and non-technical. • Build solutions that 'fail gracefully' when encountering unexpected errors. • Resolve defects and other performance problems discovered in testing. • Support UAT and rollout phases. • Work within project planning constraints, communicating any identified project risks and issues to the project manager/manager accordingly and providing inputs to the change control process.

Requirements

• Typically requires 2+ years of experience in developing, maintaining, and supporting automation • At least 2 years of hands-on Python experience • At least 2 years of hands-on experience with Ansible • Experience with ServiceNow is preferred • Javascript, PowerShell and Kubernetes experience is a strong advantage • SQL, REST API experience and familiarity with xMatters is an advantage • Familiarity with SDLC, SAFe and Agile methodologies is an advantage • Demonstrates in-depth knowledge of a broad range of hardware and software products • Experience technically leading teams is an advantage • Bachelor’s degree or technical institute degree/certificate in a relevant field or equivalent work experience • Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions • Ability to work in a dynamic and multidiscipline team, learn and apply new skills and techniques to respond to business needs • Ability to communicate in English effectively both orally and in writing • Strong teamwork and interpersonal skills • Good knowledge of IT and passion to automate it all • Motivated to constantly be up to date with the newest technologies and proactively bring ideas to the table • Proactiveness and collaboration • Be open for change and drive/support initiatives to improve existing processes

Benefits

• Competitive annual bonus • Life insurance from Day 1 • Best-in-class health insurance package • Up to 6 fully paid benefit days a year • Referral bonus scheme • Boundless learning opportunities • Global Employee Assistance Program

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